Overview
Unless otherwise stated, this privacy statement applies to all externally facing applications, services, tools, websites, and other data processing activities of A D Tech & Communication Inc ("A D Tech", "we", "our") where A D Tech acts as a data controller. This privacy policy aims to explain to users how we collect, use, share, and protect your personal information. We place a high priority on your privacy and will always comply with relevant privacy laws and regulations.
Your information we collect
We collect your personal information in the following two ways：
1.Directly from you when you provide it to us
You may provide us with data for support purposes or when contacting us via email or social media platforms such as Facebook. This helps us communicate with you and resolve any issues you may encounter. This may include:
· Basic Information - such as your name and account name.
· Contact Information - such as your email address and Facebook account.
· Unique Identifiers - such as device and advertising ID identifiers.
· Configuration - specifics such as the browser you use, language, general location, precise location (if GPS is allowed), device type, software version, and operating system.
2.Automatically when you use certain parts of the Service
When you download, access, or use this service, we may employ technology to automatically collect:
· Usage Details:When you access and use this service, we may automatically gather specific details about your interactions with the service. This includes traffic data, location data, logs, and other communication data, as well as the resources you access and use on or through the service.
· Device Information:We may collect information about your device and internet connection, including your IP address and browser type.
What is your information used for?
1.Data Usage
When we or our partners use the collected data, we may group and segment it to make the data more useful. This can involve combining data from different sources to identify patterns and trends. We have a legitimate right to collect and process necessary data to provide you with high-quality services.
2.Improving Our Services
To provide you with better service, we need to monitor, analyze, profile, and segment data to achieve this. This involves grouping and referencing data to identify patterns. We use this data to adjust our service, detect and fix crashes, and show events based on your location.
We also use data to support our services by addressing specific issues and answering your questions.To tailor the service to your needs, we use data to save your status and preferences. For example, we ensure you use our service in your chosen language each time and can resume from where you left off. Sometimes, this requires us to create or update your account or profile.
3.Conducting Surveys
We may occasionally invite you to participate in surveys we conduct. These surveys align with our legitimate interests as they help us understand our user base and improve our services. If you choose to participate, we will process your registration information along with any additional information collected through the survey questions.
4.Providing Advertisements for You
We will present advertisements and suggestions on our website, app, and other platforms. These ads may relate to our own services or other services that might interest you. Such advertisements and suggestions could be specifically tailored to you. When required, we will only do this with your consent. In cases where your consent is not necessary, or when we provide contextual advertising, we do so based on our legitimate interests.
If you no longer wish to receive targeted advertisements, you can withdraw your consent in the service settings. To customize ads and allow our advertising partners to do the same, we process information about you that we automatically collect, as well as information received from third parties.
5.Legal Purposes
We may also disclose your data to comply with legal obligations or to protect our rights, property, or safety, as well as those of our users or others. Any such disclosure will be done with your consent, where legally required. These disclosures include:
(a)Complying with legal processes or regulatory investigations (e.g., investigations by regulatory authorities, subpoenas, or court orders);
(b)Enforcing our Terms of Service, this Privacy Statement, or other contracts with you, including investigating potential violations;
(c)Responding to allegations that any content infringes the rights of others;
(d)Protecting the rights, property, or personal safety of us, our platform, our customers, our agents and affiliates, their users, and/or the public.
Who do we share your information with?
We only share personal data with others when it is legally permissible. When we share personal data, we establish contractual arrangements and security mechanisms to protect the shared data and comply with our data protection, confidentiality, and security standards and obligations.
· Advertising Partners:We are an ad-supported service. Based on your settings, we may provide certain information to other advertisers, who will use this information to serve ads or other services to you, and they may measure who views and clicks on their ads. We also share advertising identifiers, as well as the interests or other characteristics of the device or its user, to help partners decide whether to deliver ads to that device, or to enable them to conduct marketing, brand analysis, personalized advertising, or similar activities.
· Our Clients:We may share personal data with clients to provide services to them.
· Third-Party IT Suppliers:We may share personal data with third parties who support our website and assist in providing, running, and managing our internal IT systems. These third parties may include IT providers, cloud-based software service providers, identity management, website hosting and management, data analysis, data backup, security, and storage services. The servers that power and facilitate cloud infrastructure are located in secure data centers worldwide, where personal data may be stored.
· Payment Providers and Banks:We may share personal data with third parties who assist us with invoicing and/or making and receiving payments.
· Third-Party Email Marketing and CRM Specialists:We may share personal data with specialized suppliers who help us manage our marketing database and send email marketing communications.
· Recruitment Agencies and Related Organizations:For recruitment purposes, we may share personal data with external recruiters, third-party providers conducting background checks on our behalf, and other entities within our corporate group.
· Auditors, Lawyers, Accountants, and Other Professional Advisors:We may share personal data with professional services firms that advise and assist us in the lawful and effective management of our organization and any disputes we may be involved in.
· Law Enforcement or Other Government and Regulatory Agencies and Bodies:We may share personal data with law enforcement or other government and regulatory agencies or other third parties as required by applicable law or regulation.
· Other Third Parties:Occasionally, we may receive requests from authorized third parties to disclose personal data, for example, to verify our compliance with applicable laws and regulations, to investigate suspected criminal activity, or to establish, exercise, or defend legal rights. We will only respond to such requests in accordance with applicable laws or regulations.
How long do we retain your information?
We retain personal data for as long as necessary to fulfill the purposes outlined in this Privacy Statement, comply with legal and regulatory obligations, protect our or others' interests, and as otherwise permitted or required by law. When personal data is no longer needed or relevant for these purposes, we will remove it from our systems according to our internal retention policies. The criteria we use to determine our retention periods include:
· The duration of our ongoing relationship with you and the provision of our website or services;
· Whether our processing of the personal data aligns with the general expectations of consumers at the time of data collection;
· Whether the other disclosure purposes of personal data align with general consumer expectations;
· Whether the personal data is relevant and useful for providing our services, and whether further processing is lawful;
· Whether the personal data has been de-identified, anonymized, and/or aggregated; and
· Whether we have a legal obligation to retain the data.
How do we protect your information?
We are committed to respecting and protecting your privacy and personal information security. Without your prior permission, we will not provide, disclose, or share your personal identity information with any third party.
We employ appropriate technical and organizational measures to ensure that the personal information disclosed to us is secure, accurate, and up-to-date, and that it is retained only for as long as necessary for the purposes for which it was collected.
Additionally, we regularly review and update our systems and security measures to prevent information leakage, loss, alteration, or misuse, ensuring the security of your information.
What rights do you have regarding your information?
You have the following rights (subject to applicable laws and conditions, and with certain exceptions) regarding the processing of your personal data:
· Right to Access:You have the right to know if we hold your personal data, and if we do, you have the right to access information about that data and receive a copy of it.
· Right to Rectification:If your personal data is inaccurate or incomplete, you have the right to request its correction.
· Right to Object:You have the right to request that we stop processing your personal data.
· Right to Erasure:This right allows you to request the deletion of your personal data, including when the data is no longer necessary for the purposes for which it was collected.
· Right to Restrict Processing:You have the right to request that we process your personal data only in limited circumstances, including with your consent.
Children's privacy
This website is not intended for or designed to attract children under the age of 18. We do not knowingly collect any personal information from individuals under 18. However, due to the nature of our organization and the services we provide, we may from time to time collect and process personal data related to children. If we collect personal data from children, we will comply with all applicable laws and regulations regarding the processing of personal data of children.
Complaint and dispute resolution
We at A D Tech are committed to providing the highest standards of service and have customer satisfaction as our primary goal. However, we understand that complaints or disputes may arise in the course of cooperation. To ensure that your problem is dealt with promptly and fairly, if you have any dissatisfaction or complaint about our service, please contact us at [email protected] and we will get back to you as quickly as possible.
1. Dispute Resolution
If you are not satisfied with the outcome of our complaint processing, you can request that the issue be escalated to our senior management team. We will arrange a conference call or face-to-face meeting with you to further discuss and resolve your concerns.
2.External mediation
If the dispute cannot be resolved through internal processes, we recommend that the parties mediate through a third party mediation agency. Mediation is an informal, flexible form of dispute resolution designed to help both parties reach a mutually acceptable solution.
3.Legal channels
In rare cases, if all of the above methods fail to resolve the dispute, the parties may choose to resolve the issue through legal means. In this case, the dispute will be handled in accordance with the laws and regulations of the place where it is located.
Changes and updates
We regularly review this Privacy Policy to ensure that our use of your personal information is up-to-date and complies with applicable data protection laws.
We reserve the right to modify this Privacy Policy at any time at our sole discretion. The updated Privacy Policy will be posted on our website. We encourage you to review this Privacy Policy periodically.
Contact
Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to [email protected].